![]() Work under minimum supervision and demonstrate strong initiative.Must successfully complete required training within 90 days of occupying position.Insurance verification experience is a plus but not required.Experience with NextGen and Phreesia preferred. Demonstrated computer skills required.Experience within an Ophthalmic practice preferred. Minimum two (2) years medical practice experience required.High School diploma or equivalent required.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The requirements listed below represent the knowledge, skill and /or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Participate in the implementation of procedures to improve the quality of work being processed.Contacts patients to verify patient demographics and insurance providers, updates information in systems, and documents conversations.Work with co-workers to resolve concerns / errors.Must be a self-starter and able to work well in a team environment.Excellent computer skills, including but not limited to, email, EMR and tasking to physician, scribe or medical assistant in order to avoid interrupting clinic.Answers phone calls promptly and directs them appropriately.Obtains accurate patient access related hard copy materials into the correct location within the electronic medical record (EMR).Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.Prepares charts for patient appointments making sure all necessary information is complete.Scheduling in a friendly, efficient, accurate, timely manner and completes according to office guidelines.Completes all check-out functions including pricing services, collecting payments and scheduling follow up appointments.Completes paperwork and computer data entry to ensure the process is efficient and all requirements have been met. ![]() Accurately completes the patient check-in and check-out process.Ability to multitask and prioritize a variety of duties.Excellent skills in customer service and effective interpersonal communication.Follows standard procedures and pre-established guidelines to complete tasks. The Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. The position will report directly to the Patient Access Supervisor. This position will be located in the Plano Office and will provide receptionist call center support services for multiple physicians. This physician owned medical group provides services at 15 locations throughout the DFW metroplex, Waco, Wichita Falls and Lubbock. Our fellowshipped and specialty trained physicians care for the most complicated retina conditions such as ocular cancer and uveitis. Texas Retina Associates is Texas’ largest, most experienced ophthalmology practice focused specifically on the diagnosis, medical and surgical management of diseases of the retina and vitreous.
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